Posts tagged How to
How to sharpen your mental models over time

One day, Seth was making lunch at the office for the team. Guess what was on the menu? Scallops. I haven't liked scallops since I was a kid.

I said, "That looks great! I'm not a huge fan of scallops. I'll pass, thank you."

I've responded that way dozens of times over the years. It was habitual at that point to say no to scallops.

He said, "Really? Give them a try. They're fresh caught from a boutique grocer in Chelsea Market and they are delicious. Just cut a tiny piece and see if you like it. If you don't, I'm sure Alex or Willie will eat it."

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How to get an enthusiastic yes: A framework and exercise

You and I rarely have enough leverage to get something done all by ourselves.

I know, I know. Sometimes, it would be a lot easier if you could use your sheer willpower to push things through. (Believe me, I’ve tried.) But the reality is, we live in an interconnected world and we need other people's cooperation to make change happen.

Having cooperation and support from stakeholders is a game-changer. It means more momentum for your project. More confidence and speed. More energy spent doing great work you're proud of. And a lot less worrying.

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Read your messaging in a robot voice

My obsession with messaging is based on my personal experience editing hundreds of pages of copy for myself, my direct reports, and my clients. When your brand is on the line, you're incentivized to make sure copy gets your audience to take action, achieves the outcome you want, and represents you well (so you don't invite a flurry of customer complaints).

In other words, if you're a leader or changemaker who uses words to persuade, this post is for you.

I want to tell you about what I call the robot voice method.

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“What will I tell my boss?”: Why leaders should understand the worldview of bureaucrats

“This is policy.”

When someone cites policy on you, it’s hard to push back. It’s a strong frame because the person uttering these three little words has the power of an entire organization behind them. Who are you, a mere mortal, to challenge policy?

Never mind if the policy doesn’t make sense in your situation. Policy is policy.

What can you do? When you’re trying to do something new, you might have to deal with the most dreadful kind of person: a bureaucrat.

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