People tend to shoot the messenger but there are ways to avoid the negative halo of bad news. If you have to deliver bad news that wasn't your fault, here are tips to keep in mind:Read More
As a changemaker and entrepreneur, your work probably involves writing as a way to inform, persuade or connect with your audience.Read More
If you are pitching ANYTHING–getting funding, getting a meeting with a decision maker, getting picked to win an RFP…
You should assume that your audience is skimming your note. When your memo arrives, most people are busy doing something else.
They are feeling dull, distracted, or cranky. They are scrolling through their phone. They have 15 browser tabs open and running late.